Privacy Policy

Last updated: January 2025

Simple and transparent

We collect minimal data. We only store your email address and, optionally, a display name if you choose to provide one. That's it.

1. Information we collect

We collect and store only the following personal information:

  • Email address - Required for account creation and login
  • Display name - Optional, only if you choose to provide one

We do not collect:

  • Payment information (we don't have paid plans during alpha)
  • Tracking cookies or analytics data
  • Device fingerprints or browsing history
  • Location data
  • Any other personal information

2. How we use your information

Your email address is used for:

  • Account authentication (logging in)
  • Account recovery
  • Important service notifications (security alerts, terms updates)

Your display name, if provided, is used to personalize your experience within the platform.

3. Data storage

Your data is stored securely in our database. We use industry-standard security practices to protect your information. However, as noted in our Terms of Service, Neul is alpha software and we cannot guarantee data integrity or availability.

4. Data sharing

We do not sell, trade, or share your personal information with third parties, except:

  • When required by law
  • To protect our rights or safety
  • With service providers necessary to operate the platform (e.g., cloud infrastructure)

5. Third-party authentication

If you sign in using Google or GitHub, we receive your email address and display name from these services. We do not receive or store your passwords from these services.

6. Your rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your account and data

To exercise these rights, contact us at privacy@neul.io.

7. Cookies

We use only essential cookies required for authentication. We do not use tracking cookies or analytics services.

8. Children's privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

For questions about this Privacy Policy, please contact us at privacy@neul.io.